FAQ
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All our items are handmade in Melbourne (Boonwurrung Country), Australia.
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Each bag is made to order. Please allow 7-10 business days for your order to be crafted before dispatch, in addition to shipping transit times. Delivery timeframes can be found here.
Need it sooner? A Rush Order option is available for an additional fee, prioritising your order in our production queue. If you require your bag by a specific date, please get in touch before ordering and we will do our best to accommodate.
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Yes, we love hearing your ideas! Please contact us and let’s see if we can make it happen.
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Wipe your bag with a damp, microfibre cloth and store in the included dust bag to prevent scratches and damage. Mild diluted dish soap can be used if required. Avoid coming into contact with harsh chemicals and products such as perfumes and lotions.
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Whilst every care is taken during the making of our bags, we understand damage can occur with wear and use. If you need replacement studs, we’re more than happy to help. Simply email us or fill out our contact form to arrange replacement parts.
For other repairs, please get in touch with details of the damage. Repairs are assessed on a case-by-case basis, and we’ll let you know what can be done and whether any repair costs apply.
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Do not fear! If you don’t see your country listed, please contact us for a shipping quote. Due to EU packaging and GPSR regulations, we have to do some workarounds :(
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More or less yes, but after testing several spike designs and prototypes, we have chosen spikes with rounded tips and wider acute angles than that you would find on regular studded accessories. We have also carefully positioned the longer spikes to make our bags as comfortable as possible to carry. They don’t get in the way, promise! If you still have any concerns, we recommend choosing the regular version of our bags.
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This product is not intended for use as a weapon, and STUDIO ÆRION takes no liability for any improper use. We have consulted with local authorities and are confident that this bag can be carried in public, as long as it is being used for its intended purpose. This does not constitute legal advice. MORNINGSTAR is made from an acrylic shell with metal spikes, whereas HEARTBREAKER is made with an all metal construction. Entry to private spaces is subject to venue management.
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All our shipping cartons are made from recycled cardboard, including our tape. We aim to pack your orders with upcycled protective packaging wherever possible, otherwise paper based products will be used as needed.
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We are always look for new places to range our bags. Please get in touch, we would love to hear from you.